FAQ

Where do you ship? We ship across Canada and the United States. International shipping may be available depending on your location — enter your address at checkout to see your options.

How long does shipping take? Most orders are printed and shipped within 3 to 5 business days. Delivery typically takes an additional 5 to 10 business days depending on your location.

Can I return or exchange my order? Because every item is made to order, we don't accept returns for change of mind. If your item arrives damaged, defective, or wrong, contact us within 14 days and we'll make it right. See our full Refund Policy for details.

My order never arrived. What do I do? Contact us through the Contact page with your order number. We'll track it down and sort it out.

Do you sell digital products? Yes. Digital product sales are final once the file has been accessed or downloaded.

What is PPLL? Paranoid People Live Longer is a philosophy, a universe, and a community built around the idea that awareness is a superpower. Read more on our About page.

How do I join the community? Head to our Join the Community page and follow the link to our Discord. That's where the real conversation happens.

I have a question that isn't here. Use the Contact page. We respond within 2 business days.